What our clients say

“I thought I would drop you a quick note to acknowledge and thank you for your great work over the past 18 months.  Throughout this period your work has always been to the highest quality and on time, often earlier.  This is vital to DSA as outsourcing admin frees me up to concentrate on serving my customers.  You are always very professional and as such Lost 4 Words is a valuable asset to my business.  If ever I can support your business by recommendation please do not hesitate to contact me and I will happily oblige.  Once again thanks for your support and long may it continue.”

Dave Stitt, Director, DSA Building Performance Ltd.


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Word Processing

Letters, faxes, emails, reports, documents, forms, minutes, flipchart notes, newsletters, price lists, brochures, business plans, etc. Reformatting reports, etc.


Typing up presentations in PowerPoint.


Set up databases, data input, database cleansing activities (small scale).


Design and set up spreadsheets, data input, data analysis inc. graphs.

Bulk mailings


Same letter/mailing to different addresses – includes printing and envelope plus folding, stuffing, sealing, stamping and posting (postage costs to be paid in advance).


Management of purchase/sales ledgers i.e. input of invoices, receipts, etc./maintenance of records.


Audio transcription from mini/micro/standard cassettes as well as digital transcription from voice files sent via email.

PA Services

Booking of hotel accommodation, restaurants or events, canceling, scheduling or rearranging appointments and meetings.  Ordering of stationery. Events management.

Internet Research

Sourcing information from internet to assist research projects.

Telephone work

Client feedback surveys, prospective customer surveys, telephone interviews to assist with research work and general chasing up.


Help and advice on office practices and systems, including improvement suggestions and action planning.

Document conversion to PDF

Converting documents to PDF format.


Set up filing systems and filing paperwork (local clients).


Typing up from original or notes.

Other Services

Envelopes/labels addressed, copy of work supplied on disk, sending and receiving faxes, sending and receiving emails, scanning.


Please note that the above list is not exhaustive, so if there is any service which is not included, please do not hesitate to contact us.


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